Writes David J Ison, Chief Executive Officer
As Christmas approaches and we embrace the colder weather in almost all our locations, I’m delighted to share some exciting updates and reflections from the second half of the calendar year. Our commitment and hard work continues to pay off and I’m pleased to confirm that the Financial Year End 2023 is just about wrapped up. The external auditors are giving it their final blessing, and soon it will be officially signed off by the Board. The results? A robust improvement over FY22! This puts us squarely on track to achieve our ambitious goal of doubling the size of our Group by 2026. And believe me when I say, this is a testament to each and every one of you.
In more good news, FY24 has kicked off. Four full months in and we’re close to our budget for Revenue and ahead in Operating Profit – a solid start against our typically ambitious targets.
This year, we attended the annual ACI show in Long Beach in Sept/Oct. It was an event filled with insights and valuable networking opportunities. As many of you know one of our most popular giveaways at the Annual ACI show is the ServiceTec rubber duck. Imagine my surprise to arrive at our hotel for the event to see the water feature in the reception area full of rubber ducks! Jacob accepted the task of releasing one of ‘our’ ducks into the feature. Can you spot him (images below)? You’ll hear more about the ACI event from Lynne in her article within this edition.
While we were on the West Coast for the ACI show, the Board and I seized the opportunity to visit our teams at Ontario (ONT) and Los Angeles (LAX). It was more than just meetings of course; we shared a magnificent meal with the ONT Team and enjoyed a fun evening at Top Golf with the LAX Team. Building bonds, sharing laughs – it’s moments like these that help make our teams and ensure we stay true to our culture.
Our North American update meeting was as valuable and constructive as always. The teams showcased recent activities and upcoming opportunities across our North American airports.
As we near the end of the year and enter the Christmas period, I want to take the opportunity to extend a sincere thank you to everyone in the ServiceTec family for their tireless efforts over the last year. Your dedication is the fuel that drives our success. Looking ahead, I am excited for what we will achieve together in 2024.
Finally, I wish you and your families all the warmth and joy of the festivities and, as always, I have no doubt that our world class team will continue to deliver in the New Year.
Happy Holidays!
David J Ison
Chief Executive Officer
