Writes Lynne Harrison, Deputy Group CEO & Group CFO
It’s always nice to have a win – and we ended the 2024-25 Financial Year by starting work at a couple of new sites – CVG and YVR!
CVG – Cincinnati/Northern Kentucky International Airport – is one of those slightly confusing locations where the nearest city – Cincinnati – is actually in a different state (Ohio) to the airport (Kentucky). Happily, we can employ people who live in either state and, while we currently only have one person (I’m sure she is welcomed in this edition), we look forward to growing that team to full strength during the coming months.
The city itself has a number of murals, amongst other attractions, including this one – which I thought was rather clever, which is why I took this photograph!
(It is called “Homecoming”)
YVR – Vancouver International Airport – has been on my personal target list for longer than I care to remember! We have come close i.e. second at least three times and so it is great to finally get the win. YVR aims to be a leader in technology – their CIO is ex-Schiphol and we know Schiphol always likes to try out the latest innovations so, hopefully, YVR can be our North American equivalent?! The city of Vancouver is one I have visited many times – and I look forward to doing so again.
Still in Canada, I was very pleased to finally make a return visit to YYJ and actually see the city of Victoria. This time there was even sunny weather, which is always an added bonus.
Staying in Canada, we are also back doing work at Toronto (YYZ) – albeit on a project-by-project basis. Toronto will also finally host the joint ACI-NA and ACI-World Conference and Exhibition in October this year, some four years later than scheduled, due to the travel restrictions still in force during 2021.
It has been many years since I last attended PTE in Europe (I think it was back in 2000 and the event was held in Cannes, France, but I may be wrong!) so it was nice to attend both the conference and exhibition in Madrid, Spain in April this year alongside our European team. Although there are more exhibitors than we have at ACI-NA, the main difference is the size of the booths, with many of the larger companies doubling the size of theirs. The technology focus of the conference itself was about AI, innovation and passenger flow – all the current industry hot topics! There was also a strong North American presence, although, with so many attendees, it wasn’t always easy to find people – Laura and I did our best!
Looking forward into the new financial year and we already know we will be significantly increasing the size of our team in Las Vegas, thanks to the first win of the new year. Hopefully a lot more expansion and new locations to come.
Finally, ServiceTec is always recruiting – and for any of our team, especially those in part-time or level 1 positions, if you are willing to relocate (usually it has to be within the same country) and have now gained the experience for another role, then keep an eye on the careers page on our website and you can apply for the relevant vacancy through BambooHR. There are many examples of people who have successfully progressed through the company, and we really do want to keep our good people. You can, of course, also talk to your manager to express an interest if there isn’t anything currently available.
People continue to fly, airports continue to build, and put in new systems – long may it continue as it is all good news for us!
