The London Heathrow (LHR) Cyber Incident Remediation Team celebrated their extraordinary efforts and dedication with a successful team-building karting event. We organised the event as a token of appreciation for the team’s tireless work in restoring systems and securing the environment following the recent cyber incident.
The team performed this critical remediation work overnight, between 23:00 and 04:00, which ensured continuous airline operations. In just 2.5 weeks, the team replaced over 800 workstations and reimaged and configured Windows 11 on another 800. Colleagues from our overseas sites in AMS (Bas Kuhlmann), JFK (Jim Paulo Locsin), and YYZ (Ulysses Budy) significantly bolstered the LHR team.
Held over two sessions, the karting event offered a high-octane, fun, and very competitive environment. The team unwound and celebrated their collective achievement.
Additionally, a special thank you must go to Bas Kuhlmann (AMS), Ulysses Budy (YYZ) and Jim Paolo Locsin (JFK) – who were all temporarily seconded to the LHR team along with our Service Operations Manager, Graham Hey, to help with the incident.
